Privacy Policy

Last updated: September 2, 2026

Who we are

Holding Frequency is an aura photography studio based at Peach Pilates Collective in Stafford, Texas, and mobile for private and on-location events across the Greater Houston area. If you have a question about this policy, or about anything we hold about you, write to us at hello@holdingfrequency.com.

What we collect

When you enquire: your name, email, phone number, and anything you type into the enquiry notes.

When you book: the above, plus your event date and time, event type, event location, guest count, and any notes you leave for us.

When you pay: what you were charged and what you paid, and — if a charge failed — the reason Stripe gave for the failure.

Payment information

Payment is taken on Stripe's own hosted checkout page. We never receive or store your card number, expiry date, security code, or billing address. What we do keep is what you were charged, what you paid, Stripe's own reference ids, and — if a charge failed — the reason Stripe gave for it. That is enough to reconcile a payment and, if your experience takes a deposit, charge the balance to the card you chose to save with Stripe.

Why we use it

  • Reserve and run your session
  • Take payment
  • Send your booking confirmation and any balance or cancellation notice
  • Contact you about your booking
  • Keep the business records a studio needs to keep

Who we share it with

We work with a small number of trusted partners to run the studio:

  • Stripe — payment processing. Receives your email address, the amount, and the experience name.
  • Resend — sends our emails. Receives your name and email.
  • Neon — hosts our database.
  • Fly.io — hosts this website, from the United States.

We do not sell your information, we do not share it with advertising networks or data brokers, and we do not send marketing email — there is no mailing list.

Cookies and tracking

This site sets one cookie, _aura_booth_key, signed and marked SameSite=Lax, on every page you visit. It keeps the site working and protects forms against forgery; for studio staff who are signed in, it also carries their sign-in token. There are no analytics, advertising, or tracking cookies. Our fonts are served from our own servers, so loading a page on this site makes no request to any font or tracking service. There is nothing to opt out of, because nothing here is tracking you.

How long we keep it

We keep booking, enquiry, and payment records for as long as we need them to run the studio and meet our record-keeping obligations. Some of our accounting records, once finalised, are locked by design and cannot be altered or removed afterward.

Your booking link

The confirmation page for your booking can be viewed by anyone who has the link, without signing in. Please don't forward it if you'd rather the details weren't seen by someone else. It is not listed in search engines.

Your choices

You can ask what we hold about you, ask us to correct it, or ask us to delete it — email hello@holdingfrequency.com. We may need to keep some payment and accounting records regardless.

Security

Every page on this site is served over HTTPS. Staff passwords are stored as one-way cryptographic hashes, never in plain text. Staff sign-in is rate limited, and failed sign-in attempts are logged — the only time we record an IP address, and only for staff sign-ins.

Children

Our booking system is for adults. Minors are welcome at a session when the adult who booked is with them. We don't knowingly collect information from anyone under 18 through this site.

Changes to this policy

If this policy changes, we'll update this page and change the date at the top.

Contact

hello@holdingfrequency.com · Peach Pilates Collective · Stafford, Texas